Covid-19 Updates

Covid-19 Testing

  • Appointment Required for ALL Rapid & PCR Testing
  • Referral not required
  • Office visit with provider to discuss testing is required
  • Testing for all patients
  • Drive-through testing available
  • Check with your insurance for coverage
  • Ask us about self-pay and uninsured options

I Have Booked My Appointment Online

When you arrive at our clinic you will find a table outside our front doors. (Inside the foyer in Redmond) Located here are instructions for completing the online registration process which can be done using your smartphone. Grab an instruction sheet from the table and return it to your car to complete registering and checking in. Follow the instructions on the sheet notifying us that you have arrived for your test. If you do not have a smartphone or need additional help, come to the front door and we will assist you.

In Bend, please do not enter the drive-thru until you are instructed to do so. Many insurance companies are covering the cost of both tests. Unfortunately, we do not know how your plan will process your visit, so it is a good idea to call and check with them first. There is currently a government program covering the cost of the send-out test for those who are uninsured. We are not able to bill out of state Medicaid. If you submit an out-of-state Medicaid for billing, you will be responsible for the visit.

Rapid Covid-19 Testing - Abbott ID Now

We are currently offering rapid COVID-19 viral testing at our Bend and Redmond locations by appointment only. The Abbott ID Now test is a molecular test with a good degree of accuracy because it uses (naat) nucleic acid amplification technology. (This is not a rapid antigen test)

This test is suitable for both asymptomatic and symptomatic individuals. No referral is necessary.


  • Return to school or work
  • Visit loved ones
  • Travel

Uninsured patients will either need to be self-pay or receive the PCR Nasopharyngeal swab.

Unfortunately, we are not able to bill all insurances for these rapid tests. Call for details.

It is the patient’s responsibility to understand the specific type(s) of the COVID-19 test required for their purpose of being tested.


Covid-19 Testing - NP PCR Swab

Effective August 14, 2021, all Covid testing requires an appointment and can be made through our website. Appointments can be made up to 48 hours in advance.

The gold standard NAAT, PCR nasopharyngeal swab performed outside in your car.

Specimen Collected Monday – Saturday by 4 pm result in approximately 48-72 hours. We use Quest Lab for this test and result times may take longer during increased times of testing. Swabbing outside of this window, allow for longer result times due to swab transport. Results are accessed through the MyQuest APP. More information on this is given at the time of visit.

Most insurance is accepted.

COVID-19 Testing Hours & Locations


108 NW Sisemore Street, Suite 120


Monday - Friday: 7:00am - 5:00pm

Saturday - Sunday: 8:00am - 5:00pm


1555 S. Hwy 97, Suite 101


Monday - Friday: 8:00am - 5:00pm

Saturday - Sunday: 8:00am - 5:00pm

Have Questions? Send Us A Message

Your health is very important to us at Family Choice Urgent Care. We are dedicated to ensuring that you receive the right care at the right place at the right time. Certain medical conditions should always be treated in an Emergency Department. Please call 911 or go directly to the Emergency Department if you are concerned about a life-threatening condition.

Call 911 if you are experiencing any of the following:

  • Chest pain
  • Difficulty breathing
  • Sudden dizziness, weakness, blurred vision, or loss of coordination or balance
  • Loss of consciousness
  • Seizures
  • Numbness in the face, arm, or leg
  • Violent assault