Your Opportunity Awaits!
Work for the best Urgent Care in Central Oregon! Over 900 five-star Google reviews. We are located in the heart of Bend and have a brand-new location in Redmond.
Family Choice Urgent Care values building a team of individuals that are committed to customer service and being exceptional. We are looking for people that are interested in being positive team members, motivated to create the very best patient experience in Central Oregon, and willing to grow and learn.
All team members are expected to:
- Support a “patient comes first” urgent care experience from welcome to the departure of the facility
- Foster an inviting and hospitable environment where the patient feels appreciated and well-cared for
- Promote an experience where the patient will want to come back and refer their family and friends to us for all their urgent care needs
Now Hiring for the positions of:
- Front Desk Lead/Admin. Assistant to Ops Manager
- Clinical Lead
- Physician Assistant
- Billing/Coding Specialist
The Front Desk Lead will have ownership over the customer’s first impression and the clinic’s ability to gather accurate data in order to bill for services.
This person will work closely with the entire Family Choice team to deliver 5-star customer service and high-quality medicine, in a low cost and efficient, positive manner. This individual will recognize their role as a team member and will work harmoniously to make the team successful.
- Screen calls to Manager/incoming and outgoing as requested
- Data entry as requested
- Admin support to Manager/tasks as needed
- Meeting minutes of all meetings/distribution
- Distribution to the staff of pertinent HR information/changes
- Credentialing/maintaining on the spreadsheet of important due dates
- Covers front office staff as needed
- Oversees the training of new Front Office staff/participates in hiring/reviews
- Creates and distributes Front Office schedule
- Chart checks
- Meets with staff on HR issues/ Direct to Manager if needed
- Maintains spreadsheet of important staff dates/review/bdays/anniversaries
- Reports to Ops Manager
2+ years experience as a lead/office manager
Job Type: Full-time
About the Owner
Dr. Terri Mucha is a board-certified family physician who has a passion for keeping people out of the Emergency Room. Dr. Mucha received her Bachelors in Industrial & Operations Engineering from The University of Michigan in 1994 and her Medical Degree from The Ohio State University in 2004. She completed her family medicine residency in Grand Junction, Colorado and then moved to McCall, Idaho where she practiced as a full spectrum rural physician for 5 years. It was during this time that she developed a heart for improving access to low-cost health care. When she and her family moved to Bend in 2012, she noticed that Central Oregon needed more convenient lower-cost healthcare options. She became committed to putting “the urgent” back into urgent care and opened Family Choice Urgent Care in December of 2016.